Service Terms

Submitting the website form is a service request, not a confirmed appointment. Service begins only after we confirm that your address fits an available route and communicate the approved schedule. Availability depends on service area, route capacity, property access, and safe working conditions.

Website pricing is an estimate based on the information you provide. We do not collect a payment card through the website. Billing details will be explained after your route is approved and before service begins.

If the actual yard size, accumulated waste, access conditions, number of dogs, or other property conditions would change the quoted price, we will request your approval before proceeding at the changed price. You may decline the revised price.

You must provide accurate service and access information, make the yard safely accessible, and secure all dogs away from the service area unless we have specifically agreed otherwise. Please disclose aggressive behavior, unsafe gates, hazards, or other conditions that could affect a visit.

We may skip or reschedule a visit when a dog is loose, a gate is locked, the property cannot be entered safely, or another unsafe condition is present.

You must provide access to an outdoor trash cart and authorize us to place securely sealed pet waste in that cart unless another arrangement has been approved in advance.

A preferred date is not guaranteed until confirmed. Route timing may change because of weather, unsafe ground conditions, emergencies, access problems, or other circumstances that make service unsafe or impractical. Affected visits may be rescheduled.

Recurring service continues on the approved schedule until paused or cancelled. You may pause or cancel before your next scheduled route visit by using the website service-request form or replying to a message from us. Completed visits and services already provided remain payable.

Please tell us before the next visit if your dog count, yard size, gate instructions, trash-cart location, contact information, or other service conditions change. These changes may affect scheduling or pricing, which will be discussed with you before any changed price applies.

If you have a question or concern about a visit, use the website service-request form or reply to a message from us so we can review what happened and discuss an appropriate response.

We may update these terms for future service as the business or website changes. The effective date above identifies the current version. These terms are governed by Georgia law except where applicable law requires otherwise.